Privacy policy

Last updated: January 20, 2026

Skiline x iFLOW operates this shop and website, including all related information, content, features, tools, products, and services to provide you, as a customer, with a personalized shopping experience (the “Services”). Skiline x iFLOW is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, or disclose personal data when you visit or use the website, make a purchase or other transaction using the Services, or otherwise communicate with us. If there is any conflict between our general terms and conditions and this Privacy Policy, this Privacy Policy takes precedence with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described in it.

What personal data do we collect or process?

When we use the term “personal data,” we mean information that identifies you or another person, or can reasonably be linked to you. Personal data does not include information collected anonymously or anonymized so that it can no longer identify you or be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

• Contact details including name, postal address, billing address, shipping address, phone number, and email address.
• Financial data including credit/debit card and financial account numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment information.
• Account information including username, password, security questions, configurations, and settings.
• Transaction information including items you view, add to cart, wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
• Communications with us including information you provide when communicating with us, for example when you submit a support request.
• Device information including details about your device, browser, or network connection, IP address, and other unique identifiers.
• Usage information including information about your interaction with the Services, such as how and when you browse or use the Services.

Sources of personal data

We may collect personal data from the following sources:

• Directly from you. We collect data when you create an account, access or use the Services, communicate with us, or otherwise provide your personal data.
• Automatically through the Services. We collect data from your device or when you use our products or Services or visit our website, including through cookies and similar technologies.
• From our service providers. We collect data when we engage service providers to enable certain technologies and when they collect or process personal data on our behalf.
• From our partners and other third parties.

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

• Providing, customizing, and improving the Services. We use your personal data to provide the Services to you. This includes fulfilling our contract with you, processing payments, fulfilling your orders, storing your configurations and items of interest, sending account-related notifications, creating, maintaining, and administering your account, arranging shipping, facilitating returns and exchanges, enabling you to leave reviews, and creating a personalized shopping experience (e.g., recommending products based on your purchases). This may also include using your personal data to better tailor and improve the Services.
• Marketing and advertising. We use your personal data for marketing and advertising purposes, such as sending marketing communications by email, SMS, or post and showing you online advertising for products or services on the Services or other websites, including based on items you have previously purchased or added to your cart and other activity relating to the Services.
• Security and fraud prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potentially fraudulent, unlawful, unsafe, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for protecting your login credentials. We strongly recommend that you do not share your username, password, or other access credentials with anyone.
• Communicating with you. We use your personal data to provide customer support and effective Services, respond promptly to your inquiries, and maintain our business relationship with you.
• Legal purposes. We use your personal data to comply with applicable law or respond to lawful processes, including requests from law enforcement or regulatory authorities; to investigate or participate in civil inquiries, potential or actual litigation, or other adversarial proceedings; and to investigate or enforce potential violations of our terms or policies.

How do we share personal data?

In certain circumstances, we may share your personal data with third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

• Service providers and other third parties engaged by Shopify and by us to perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• We share personal data with business and marketing partners that provide marketing services to you and show you advertising. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your data according to their own privacy policies. Depending on your place of residence, you may have the right to direct us not to share information about you for targeted advertising and marketing based on your online activity across different merchants and websites. If you wish to exercise this right and opt out of such uses, you can do so here.
• When you ask us to, or otherwise consent to, sharing certain information with third parties—for example, to deliver products to you—or when you use social-media widgets or login integrations.
• We share personal data with our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or insolvency; to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce applicable terms of service or policies; and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services is shared with Shopify and with third parties who may be located in countries other than your country of residence in order to provide and improve the Services. To protect, grow, and improve our business, we also use certain advanced Shopify features that incorporate data and information from your interactions with our shop, with other merchants, and with Shopify. To provide these advanced features, Shopify may use personal data collected from your interactions with our shop, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information on how Shopify uses your personal data and what rights you have, please see the Shopify Consumer Privacy Policy. Depending on where you live, you can exercise certain rights regarding your personal data listed there via the Shopify Privacy Portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate sites or not controlled by us, you should review their privacy and security policies and other terms. We make no warranty and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information on those sites. Information you provide in public or semi-public areas—including information you share on third-party social-networking platforms—may also be viewed by other users of the Services and/or users of those third-party platforms without restrictions on their use by us or by a third party. The inclusion of such links by us does not imply endorsement of the content of those platforms or their owners or operators, unless expressly stated in the Services.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect personal data from children who have not reached the age of majority in your country. If you are the parent or guardian of a child who has provided personal data to us, you may contact us using the details below to request deletion of that data. As of the effective date of this Privacy Policy, we are not aware of “sharing” or “selling” (as those terms are defined by applicable law) personal data of individuals under 16 years of age.

Security and retention of your data

Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee “perfect security.” Information you send to us may also be at risk during transmission. We recommend that you avoid using insecure channels when transmitting sensitive or confidential information to us.

How long we retain your personal data depends on various factors—for example, whether we need the data to manage your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal data. These rights are not absolute, may apply only in certain circumstances, and in some cases we may deny your request to the extent permitted by law.

• Right of access. You may have the right to request access to the personal data we hold about you.
• Right to deletion. You may have the right to request that we delete the personal data we hold about you.
• Right to correction. You may have the right to request that we correct inaccurate personal data we hold about you.
• Right to data portability. You may have the right to obtain a copy of the personal data we hold about you and to request that we provide it to a third party under certain circumstances and subject to certain exceptions.
• Right to opt out of sale or sharing for targeted advertising. Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal data, or to object to processing for purposes considered “targeted advertising” under applicable privacy laws. If you wish to exercise this right and opt out of such uses, you can do so here. Please note: If you visit our website with the Global Privacy Control (GPC) signal enabled, we will treat this, depending on your location, as an opt-out request for the device and browser you use to visit the site. If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account. For more information about GPC, visit https://globalprivacycontrol.org/. Apart from GPC, we do not recognize other “Do Not Track” signals that may be sent by your browser or device.
• Managing communication preferences. We may send you marketing emails. You can opt out at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-marketing emails, such as about your account or orders you have placed.

You can exercise these rights where indicated in the Services, or by contacting us using the details below. For more information about how Shopify uses your personal data and the rights you have—including rights regarding data processed by Shopify—see https://privacy.shopify.com/en.

You will not be disadvantaged for exercising your rights. Where permitted or required by law, we may need to verify your identity before processing your requests. In accordance with applicable laws, you may appoint an authorized agent to submit requests on your behalf. Before we accept such a request from an agent, we require proof that you authorized them to act for you, and we may require you to verify your identity directly with us. We will respond to your request promptly in accordance with applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us at the details below or by filing a complaint with the competent data protection authority. For the European Economic Area, there is a list of data protection supervisory authorities. You can find it here.

International transfers

Please note that we may transfer, store, and process your personal data outside the country where you live.

When we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the competent UK authority, unless the transfer is to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time—for example, to reflect changes to our practices—or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date accordingly, and provide any notice required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by phone at , by email at skiline@iflow.biz, or by post at Zürcherstraße 20, Bludenz, 6700, AT. For the purposes of applicable data protection laws, we are the data controller of your personal data.